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General Questions

How long will my clinic appointment take?

Our goal is to make sure each patient is seen promptly. Our neurosurgeons typically devote specific days each week in clinic because they also manage treatment programs, perform surgeries, and teach. For this reason, please allow 2-3 hours for your appointment, especially if unscheduled emergencies delay the doctor.

Can I get an earlier appointment?

Clinics are by appointment only. If your condition deteriorates or changes, please contact our nursing staff, or if urgent attend the nearest hospital emergency department.

What should I do if I'm unable to attend an appointment?

If you are unable to attend an appointment, please cancel as soon as possible. You will be given another appointment if still required. By notifying us, it enables another patient the opportunity to see the doctor.

When can I visit a family member or friend after surgery?

General visiting hours for Ward 10K are from 7:30am to 1:00pm and 3:00pm to 8:30pm. Children visiting the Ward must be under adult supervision at all times.

Visiting hours for patients in the Neuro ICU are from 10:00am to 1:00pm and 3:00pm to 8:30pm. Visitors in the NICU are restricted to next-of-kin only; children are discouraged.